Frequently Asked Questions

Some of the frequently asked questions arise in the mind of customers. We have tried to answer questions through we have faced the real issues of customers related to service, payments, additional facilities serve by the company, booking status, reservation detail, and many more. The FAQs are very helpful for making your glamping easy and well-managed.

General FAQ

Glamping is glamorous camping with a comfortable facility to interact with nature. It is the combination of the whole hotel facility in an open-resort type. Visitors experience nature’s sunrise and sunset in a unique panorama. As per modernization, people love eco-lodge and take concerned about the safety of natural resources.

Our glamping is procurable for Family Vacations, Eco vacations, and Unique adventure travel such as rafting, climbing, swimming, etc.

Yotents is helping to grow the local landowners, and leasers, in the glamping industry. As vast to serve vast connectivity across your accommodation you should be installed with a specific facility such as a bathroom, electricity, fresh water, and clean infrastructure. Further, if you lack this facility we will guide you to organize.

As per the detail provided by you, we will guide you to choose the best structure according to your accommodation and customer’s preferences. Also helps you to manage your finance in a strategic way so that to have an attractive and well-designed structure to satisfy visitors.

It depends according to the jurisdiction zone, and what kind of area it is. If any special permission is needed, comply with the rules and regulations.

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You can instantly book your visiting accommodation by providing complete detail. The complete booking is taken in consideration after completing necessary requirements and payments option

You can make the payment through UPI, Debit card, Credit card, and many more. Also, an EMI facility is available so that you can easily afford our glamping services at an easy downpayment.

 

A tax statement is basically received when income tax is filed online without a digital signator. In such cases download the statement received through e-mail. Fill it out and deposit it to the income tax department CPC

 As we have provided multiple payment options you can choose any payment pathway to pay for a reservation. Keep your payment option through the most secure payment gateway according to your safe security

You can easily edit and remove payment methods by visiting our payment option. There is complete guidance available over the payment gateway.

 

Booking Questions

We welcome you to our reservation platform, if your reservation is pending you can amend it. Choose the modification icon, select your preferences and complete the details. We advise completing the pending reservation as soon as, because there is a time boundation up to which your reservation is pending after that limited-time reservation is considered as cancel.

 

It’s up to your interest you can cancel your reservation before the specific time of your trip. You can go to your reservation trip and cancel according to your desire

You can visit your reservation option where you reserve your trip place. Then check the complete detail such as trip time, place, and type of service accommodate to you.

Log in as a booking platform you will see the login dashboard where you can easily find your reservation. You can reserve accommodation by filling in the complete detail and checking your reservation detail at any time.

You will charge for the reservation when you book it and finalize the trip statement. The most interactive thing is that you can modify your reservation detail before completing the booking

Help on your reservations

If your reservation is canceled by the host you are eligible to be refunded your amount. You just show the necessary documents such as payment statements, reservation of the what place, etc. Our experts will immediately concern you and make special arrangements such as providing you with some other reservations allot which are suitable to you and if you are not interested in our reserved service then we refund you.

The place where the buyers and seller get the unique solution rather indulged in conflict and turmoil. Our company assured complete policy through complete guidance related to payments, type service, additional facility, etc. In somehow any issue observe our resolution center provides them with a specific solution through negotiation.

Whenever you forget something at staying you can contact us, tell us complete detail. Our team will try to see the complete accommodation where you left over your particulates. If we found we handover it over to you.

In such cases you can put a reminder message to a host, if a host doesn’t respond you can switch to another reservation. There is multiple reservations platform where you can contact corresponding the host. Any issue related to payment is taken into consideration and accordance conciliation is taken over it.

You can easily share your trip details with others by simply clicking on the share option provided to you. Also, we recommend you only share with them whom you completely know it’s for your trip safety purpose.

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